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Dear Valued Customers and Partners, is deeply committed to your health and safety. In response to the ever-changing COVID-19 situation and direction from the Centers for Disease Control and Prevention (CDC) and other governmental authorities, we have implemented appropriate safety measures to ensure the well-being of our shop. will make every effort to maintain continuous and safe operation in providing products and services to our customers.

Thank you for your accommodation and understanding.

For additional information regarding COVID-19, please visit the CDC's website.






  • Temperature check via a touchless thermometer prior to your service (guests with a temperature of 100.4 or higher must reschedule their appointment with no late cancel fee or penalty)

  • Affirmation that you aren't sick or haven't been around anyone that has been sick

  • Wear a face mask (we’ll provide one or you can bring your own)



To enjoy your experience to the fullest, we ask that guests be aware of the following procedures to help us ensure your safety and comfort as well as that of other guests and studio employees.




  • All guests must answer the following health screening questions at time of booking and at time of service:

  • Have you been asked to self-isolate or quarantine by a doctor or a local public health official in the last 14 days?

  • Have you experienced any cold or flu-like symptoms in the last 14 days (fever, cough, shortness of breath or other respiratory problem)?

  • If the answer is yes to any of these questions, we’ll ask the guest to reschedule at least 14 days later.

  • ave you had close contact with or cared for someone diagnosed with COVID-19 within the last 14 days?

  • Curbside check-in at participating studios (check with your local studio on availability). Guests can call the studio when they arrive and enter the lobby at least 5 minutes prior to their scheduled appointment time to complete their temperature check and health screening questionnaire. 

  • All guests must cleanse their lashes before their service.  Cleansing lashes will remove dirt and oil PLUS any potential bacteria that may be harmful to Lash Stylists.  Guests should wash their hands before AND after cleansing their lashes.

  • The entire suite is disinfected, including door handles, music volume control dial, lash table, trolley top and drawer handles, overhead light.

  • The table is covered with fresh table paper.

  • Lash stylists wash their hands before going to the lobby to greet their guests.

  • Once a guest is laying on the lash table, the stylist will put on fresh gloves or finger cots and remove gel pads and tweezers from the sterilization pouch.




  • Lash stylists discard all disposable items, then properly remove and discard gloves.  They thoroughly sanitize their hands and open the door for their guests and walk them to the restroom to wash their hands.

  • Table paper is removed and discarded.

  • The entire suite is disinfected, including the trolley (top, shelf, drawer handles), non-disposable items (including sterilization of tweezers), door handles, coat/purse hook, light switch, music volume control dial, overhead light.

  • The lash table, knee bolster and neck pillow are disinfected.  If a blanket is used, it is removed from the suite for laundering.

  • Lash stylists wash their hands before going to the lobby to greet their next guest.

  • We are scheduling 10 minutes between each guest to properly complete the procedures detailed above.

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